While we carefully examine each garment prior to shipping, some defects may go unnoticed. Returns and replacements will only be accepted if the item is defective. In order for the item to be considered for a return or replacement it must be unworn, unwashed, and free of damage, stains, odors, and debris. Get In Touch with us to initiate the return or replacement process and to receive additional information on how to proceed. If a refund is the desired method, we require the defective items to be returned and once we have received them, we will refund the percentage of the order that is defective. If a replacement is desired, upon receiving your defective item(s) we immediately print the new shirt(s) and ship out as soon as possible, at no additional charge.
Please note that if we do not accept your return or replacement request, due to the item not meeting the above mentioned requirements, you will be responsible for the return shipping (both ways: your initial return and then our return of the unaccepted request including your original garments) and your credit card will be charged accordingly.
With every order we require a 2% margin of error. For example, an order of 100 garments will have a maximum of 2 pieces that have minor printing defects.